1. Who We Are
This Privacy Policy applies to The Marathon System, a software product operated by Khojant LLC, accessible at www.mscflexone.com and www.khojant.com. We provide cloud-hosted Agency Management and Premium Financing software for independent insurance agencies.
If you have questions about this policy, please contact us at sales@khojant.com or call 708-361-0001.
2. Information We Collect
We may collect the following types of information when you visit our website or contact us:
- Contact information you voluntarily provide via our contact form, including your name, email address, phone number, and agency name.
- Communications you send us through our contact form, email, or live chat widget.
- Usage data such as your browser type, IP address, pages visited, and time spent on the site — collected automatically via standard web technologies.
- Chat data collected by our third-party live chat provider (Tawk.to) when you initiate a chat session on our website.
- Cookies used to improve your browsing experience and understand how visitors use our site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide product demos or pricing information.
- Communicate with you about The Marathon System's products and services.
- Improve the performance and content of our website.
- Understand how visitors use our site in order to better serve our customers.
- Comply with applicable legal obligations.
We will not use your information to send unsolicited marketing communications without your consent, and we will never sell your personal information to third parties.
4. Cookies
Our website uses cookies — small text files stored on your device — to improve your experience. Cookies help us understand which pages are visited most often and how users navigate the site.
You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site. Our live chat provider (Tawk.to) also uses cookies to maintain chat sessions.
5. Third-Party Services
We use the following third-party services on our website, each of which has its own privacy practices:
- Tawk.to — Live chat widget used to communicate with visitors in real time. Tawk.to may collect chat transcripts and usage data. See Tawk.to's Privacy Policy for details.
- Web hosting providers — Our site is hosted on servers that may log standard access data such as IP addresses and page requests.
We do not use advertising networks, and no third-party advertisers have access to your data through our website.
6. Data Security
We take reasonable technical and organizational measures to protect the information you provide to us. Our software platform uses enterprise-grade encryption and secure data hosting practices.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to use caution when sharing sensitive information online.
7. Data Retention
We retain contact form submissions and inquiry data for as long as necessary to respond to your request and maintain our business records. You may request deletion of your information at any time by contacting us directly.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of any marketing communications.
To exercise any of these rights, please contact us using the details below.
9. SMS / Text Messaging — TCPA Compliance
Consent & Opt-In. We only send SMS text messages to individuals who have explicitly opted in by checking the SMS consent checkbox on our contact form. By doing so, you consent to receive text messages from Khojant LLC / The Marathon System at the mobile number you provided. Consent is not a condition of purchasing any product or service.
Types of Messages. Once you opt in, you may receive the following types of SMS messages from us:
- Responses to inquiries submitted through our contact form
- Product information, demos, and pricing details you requested
- Follow-up communications related to Agency Management or Premium Financing
- Appointment reminders or onboarding information
- Transactional notifications related to your account or service
Message Frequency. Message frequency varies based on your interactions with us. We do not send bulk promotional SMS blasts. You will only receive messages directly related to your inquiry or account.
Message & Data Rates. Message and data rates may apply depending on your mobile carrier plan. Khojant LLC is not responsible for any charges incurred from your mobile carrier for receiving SMS messages.
How to Opt Out. You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. To re-subscribe, reply START.
How to Get Help. Reply HELP to any text message from us for assistance, or contact us directly at 708-361-0001 or sales@khojant.com.
No Sharing of Mobile Information. Mobile opt-in data and consent records are never shared with, sold to, or transferred to third parties for their own marketing purposes. This information is used solely by Khojant LLC / The Marathon System to communicate with you directly.
Supported Carriers. Our SMS program is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.
Record of Consent. We maintain records of all SMS opt-in consents, including the date, time, and method of consent, in accordance with TCPA requirements.
10. Children's Privacy
Our website and services are intended for business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: